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Customer Service

Customer Service
Customer Helplines

Helpline No.

Fax No.

Email: coldstar@coldstarlogistics.com

Vision and Values

Vision

To lead and excel as an integrated cold-chain logistics solution provider meeting the highest standard of service excellence.

Mission

To leverage our resources, technology and expertise to deliver world-class logistics solutions maximising product value for customers.

Promise

Freshness Delivered throughout the cold chain cycle

Values
  • IntegrityBeing open, honest and accountable in our working relationships
  • ProfessionalismBeing committed and proactive, always striving for excellence
  • ReliabilityProviding superior customer service and building customer loyalty
  • ResponsivenessActing with speed and flexibility to enable effective communication

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